For this week, I decided to visit the Mzansi Restaurant website to gain a little more insight on what the restaurant was like. I probably should have done this last week, but unfortunately I was not aware that a website existed for the restaurant. That being said, I'd like to note a few things that I saw on the restaurants website that could be improved. Because ultimately what we are trying to do is better the restaurant and help it achieve its goals, I believe that focusing on the way it presents themselves to customers may be a good place to start.
The website is not bad, but it seems a little outdated. I think think that updating the website could give it a new, maybe more "fresh", look. My team and I discussed this, and we thought about maybe helping the owners develop a new website (or simply remodeling it a bit). Another thing that I noticed was that some parts of the website were not very customer-friendly. The menu, for example, was a video of a lady resting and describing the dishes the restaurant had to offer, which is not a bad way to present a menu (its sort of original if you ask me), but you are unable to forward or rewind the video, or choose exactly where to begin watching it (basically, you can only play and pause).
It's not much, but I though it may be something we can help the owners of the restaurant make better, if we could.
I definitely think social media/website is the quickest and easiest way to improve the restuarant's image. For a restuarant, there is a surprising lack of appetizing food pictures posted. The video was frustrating for me as well, but like you said it is original. Maybe keeping it but also posting the menu underneath it would be better.
ReplyDeleteI agree with Hashem, social media would be a great way to improve your project along with mine.
ReplyDelete